Parsing symbols when importing into wordpress php

We are importing a csv file of data, and in the description there are cross symbols etc, and most of the description is not imported. Does anyone recognize these symbols and how would I work with the fields to make it display with line breaks and lists. I assume that's what the symbols represent.

Here's an example of the description:

DUTIES OF THE RESOURCE:
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To assist in all activities related to the conduct of a staffing activity including but not limited to the following:
ï screening candidates based on application material;
ï review applicant application material for consistency,
completeness, accuracy, etc;
ï communicating with applicants on all matters related to the staffing process, including for the purpose of scheduling interviews;
ï participating in interviews;
ï conducting reference checks;
ï notifying applicants of results;
ï preparing options/notes for Informal Discussions (ID);
ï collecting and tracking (from start to finish) all material associated with the staffing action;
ï work independently, but under general supervision to complete all tasks; and
ï use Microsoft Office Word, Excel and Outlook to develop all materials.
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